Austin Henderson<\/p>\n
in Thomas Erickson and David W. McDonald (eds), HCI Remixed: Reflections on Works That Have Influenced the HCI Community<\/em>, MIT Press, Boston,\u00a0MA USA. 2008<\/p>\n HCI Remix is a collection of essays by those in the HCI field in response to a request for accounts of how a piece of work (at least 10 years old, and by someone other than yourself) has made a big difference to me in my work over my lifetime.<\/span><\/p>\n This essay is my response, concerning the paper<\/a>: \u00a0Lucy Suchman, “Office Procedures as Practical Action: Models of Work and System Design”.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n (full text)<\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":" Austin Henderson in Thomas Erickson and David W. McDonald (eds), HCI Remixed: Reflections on Works That Have Influenced the HCI Community, MIT Press, Boston,\u00a0MA USA. 2008 HCI Remix is a collection of essays by those in the HCI field in response to a request for accounts of how a piece of work (at least 10 … Continue reading Following Procedures – A Detective Story<\/span>